Privacy Policy

Privacy Policy

Introduction

Welcome to https://pcp-experts.dreamdwellings.net (referred to as “the Company,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and processing of personal information in alignment with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Security Act (CTDPA)
  • Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, online services, and products. However, please be aware that it does not extend to third-party platforms or services accessed through links on our site, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy is designed to guide you when:

  1. Using our applications and online services as an authorized user.
  2. Visiting any of our websites that refer to this Privacy Policy.
  3. Engaging with us through newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data to enhance your experience and provide tailored services:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Transaction details for purchasing our products or services, including payment method and billing address.
  • Financial Information: Data associated with financial transactions, such as bank account numbers (if provided).
  • Purchase Information: Records of your purchases, order history, and product preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and improved user experience.
  • Location Data: Geolocation information to provide location-based services (with your consent).
  • Feedback: Your opinions, suggestions, and reviews to improve our products and services.
  • Social Media Information: Data obtained from social media platforms when you interact with us on these platforms.
  • Product Information: Details about the products you view, purchase, or interact with on our site.

We collect this data through direct user input, automatic tracking technologies, and third-party contributions.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience. We use cookies for several purposes:

  • Strictly Necessary: These ensure basic functions of our website, like secure login.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Tracking site usage to improve performance and services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified at the time of collection or as required by law. Once the purpose has been fulfilled, we securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Employing encryption for data in transit and at rest.
  • Engaging secure third-party processors who adhere to strict data protection standards.
  • Regularly reviewing and updating our security protocols.

Children’s Privacy

Our services are not directed towards individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Deleting your personal data under certain circumstances.
  • Restriction: Limiting the use of your personal data.
  • Portability: Receiving a copy of your personal data in a structured format.
  • Objection: Opposing the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data privacy rights.

To exercise these rights, please contact our Data Privacy Team at your convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please reach out to us: